Shop Mistry took my money and ghosted me

I usually don’t post things like this, but at this point I feel like people need to know. I placed an order with Shop Mistry almost 2 months ago after seeing their ads and marketing everywhere. The brand looked promising, and as someone who runs a business myself, I understand that new brands can have operational delays—so I gave them the benefit of the doubt and waited patiently. Weeks went by. No updates. No order. I didn’t panic initially because I genuinely thought they might be dealing with backend issues. I continued to wait, followed up with them and they said one week more and so on. I assumed they would eventually fulfill the order. But after nearly two months, I finally decided to reach out and request a refund. And that’s when things got worse. Since asking for a refund, they have completely stopped responding. I’ve tried contacting them via email, WhatsApp, and Instagram—no replies anywhere. Just being ignored. At this point, this doesn’t feel like a delay anymore—it feels like customers are being taken for granted. Running a business is hard—I get that. You might lose money, face delays, deal with logistics—but ghosting customers and holding onto their money without communication is simply unethical. If you’re dealing with the same situation, here’s what I’d strongly suggest: - Report/mark the brand as fraudulent on platforms where possible - Leave a clear, factual review on Instagram (and other platforms) so others are aware - File a formal consumer complaint - Initiate a chargeback with your credit card provider if applicable If this pattern continues, it’s only a matter of time before the brand ends up being widely flagged in scam/fraud lists. If anyone else has had a similar experience with Shop Mistry, please share below. I’m seriously considering escalating this further. Just a heads up to anyone thinking of ordering from them—please be cautious.