I'd never heard of Remitly before, and today they drained my bank account into -1000€ within minutes, through different transactions.
I never send money internationally, and usually even when I send money as small as 20€, I get a push TAN notification asking me to confirm that it was me who made that payment. But this time it didn't happen.
I panicked and called my bank. They told me my account was used for this, and I have never even heard of Remitly, nor authorized anything, let alone this. The person on the phone told me that it's an international banking fintech company.
I froze my online banking and physical card, and ordered a new card. But the fraud department said that I should contact them again if the payment 100% went through, as it's currently marked as "on hold" on my bank's behalf, perhaps because it's the weekend.
I feel physically ill and I cried my soul out because not having access to my bank account will lead to so much financial trouble with my business and other companies. I don't understand… I am usually so careful, and it was unrelated to shopping online with public WiFi or using my card at gas stations because I don't do that either.
I don't know what to do or whom to trace this back to. I have to go through every single account I've ever created and lock them down, plus write a million emails to companies telling them that I am unable to make my monthly payments because my account is frozen. This is so terrible.