Goda Perfume: Charged Twice, Never Shipped

A bbb report about a phishing scam that cost someone $118.23. Learn how to avoid falling victim.

I was really excited to try this Goda perfume (body oil) endorsed by J. Anniston, which now I’m shocked she would back this company up. Instagram was offering a buy 1 bottle for a certain price. I was not subscribing at all. When scrolling to check out, it said I could get 1 more bottle for a certain price, so I did add it. My credit card info had been put in, and when I added the second bottle, it automatically filled the order but charged the wrong price and it was set as a subscription. I immediately sent an email to them letting them know of the error and to please make it right or cancel my order. Said it takes 3-5 days to ship & process, so I had alerted them in time. I did get a response within a few hours and they said they were taking care of it!!! I was so impressed with their customer support and thanked them. They reassured me my order was cancelled and I wouldn’t be charged. Guess what? Roughly 8-10 days later my bill came and I had 2 charges!!!! AND NO PRODUCT. What kind of company does that, charges people before they even ship the product. And their rep named Christian sent multiple emails asking me to reconsider. She would give me 50 off my order, but the point was I didn’t even have the product. If I had agreed, she would have charged me again. So very disappointing, to say the least. How do these people sleep at night knowing they have stolen from customers? Please don’t fall for this scam. I’m out 118.23 and learned my lesson.

🛡️ How to Protect Yourself

1

Use two-factor authentication on all accounts

2

Check for spelling errors and poor grammar in emails

3

Verify sender email addresses carefully - scammers use similar domains

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