Google Fashion Nova customer service and the following number came up on Google: 1-844-530-2877. When we contacted the number they seemed confused as to why we were calling, there was no formal pre-recorded greeting or message stating what company we were attempting to reach. The person on the other end of the phone has a foreign accent and asked for our email and order number. They then said they were going to set us up with an expedited re-shipment but asked my wife to go to her phone's app store, tap on her account and tap where it says "send gift". I immediately hung up.