Got a strange phone call today that felt off from the start. The caller said they were from 'member services' and claimed their records showed I've been making my payments on time, but that I was still carrying about $7,000 in credit card balances. That part actually happens to be true, which is what caught my attention. They kept asking me to confirm that amount. Something about the call felt strange though, so I asked who they worked for again before answering any questions. There was a noticeable pause before they answered, then they gave a very generic response and immediately asked me again to verify the balance. The voice itself sounded unusually smooth and slightly robotic, almost like an AI-generated voice rather than a normal person. Combined with the pauses when I asked questions, it made the whole thing feel scripted or automated. At that point I decided not to engage further and just hung up. Just sharing in case anyone else gets a similar call. If something feels off, trust your instincts and don't confirm personal or financial information over the phone. Also, the AI voice knew and said my full name.