My parents have had their debit cards compromised several times over the past year. They haven’t lost significant money, but I fear that will happen eventually. They are caught in a cycle: the bank flags a fraudulent charge, they report it, the bank sends them a new card, and then it happens again almost immediately. Any insight into how this can keep happening?
One of the recurring charges seems to come from a shady site called Mother Democracy. I wouldn’t be surprised if my dad ordered some stupid knife or something off them in the past, but they continue to charge a $70ish dollar monthly fee that is being flagged as fraudulent. As soon as they get their new cards, the same charge happens again almost immediately.
I’m not super tech savvy, so I’m sorry if I’m missing something obvious here, but I don’t understand how the predatory company can have the new card info immediately every single time. The website seems super scammy, so I’m afraid to try to engage with them directly, lest I accidentally compromise myself somehow. Can anyone provide any insight here? What steps can I take to try to help them?