I called A-Z Garage to repair my garage door opener on a Saturday evening. A technician was sent the next day (12/14/25). He said my garage door opener needed replacing. He was asking for $1000 to replace it including a ten year warranty. I objected to the high price and he eventually reduced the price to $700 which I accepted. After he finished installing a new garage door opener he said the garage door rollers needed replacing. I agreed to purchase them and he installed them for $300. After he left I noticed the receipt said I was given a 3 year warranty - not the 10 year warranty he had stated. I called the customer service number on the receipt numerous times regarding the warranty and was only able to leave a message. None of my calls were returned. In the meantime, my garage door periodically opened on its own. I eventually disputed the purchase with my credit card company and they settled in my favor and returned the $1089 I paid to A-Z. Once the money was returned to me, A-Z quickly got in contact with me and promised that the problems with Customer Service had been fixed and that I would receive the 10 year warranty originally offered. I asked for a reduction in the price charged for the work and we agreed upon a charge of $800. The technician came and gave me the new receipt and claimed to fix the problem of the randomly opening garage door by "tightening a loose wire." That problem continues and my efforts to make contact with the technician or his supervisor have been fruitless. It now appears that the technician and their Customer Service rep have blocked my number because my calls will not go through to them. By the way, I never received the documentation regarding the 10-year warranty I was promised. I have been scammed and wish to warn others to not do business with A-Z. Now I will probably have to pay another company to correct the problem with my garage door opening randomly. I was able to speak with someone in Customer Service early last week and two days ago. Both times I was told my message would be passed on to the technician who installed my garage door opener and he would call me back. I believe the technician put a block on my calls over a month ago and the Customer Service number put a block on today.