BCGAME bonus winnings wiped out by hidden cap

A reddit report about a impersonation scam that cost someone Amount not specified. Learn how to avoid falling victim.

Source: reddit | Scam Type: Impersonation | Amount Lost: Amount not specified | Date: April 08, 2026
I had a major issue on BCGAME where bonus winnings were “removed” after a bet settled. I made my first deposit using the Daily Deposit Bonus (1st deposit 10%). I placed a sports combo bet (22 USDT stake, 145.553 odds) and it won. The site showed “You Won: 3,202.17 USDT” (marked as Bonus). Later in my transaction history, the system processed: Bonus Unlocked: +412.25 Bonus Unlocked: -2,720.00 (Bonus) → bonus balance became 0 So my ~3.2k “winnings” were effectively reduced to 412.25, and 2,720 was forfeited. Support claims this is due to a bonus rule like “max unlock/cashout cap (200%) and excess winnings are forfeited.” The problem is: the Bonus T&C popup I could access during the deposit/claim flow (Daily Deposit Bonus 10%/5%) did not clearly show that cap/forfeiture rule, and the T&C also seems inconsistent (mentions 3x wagering in one place and 5x elsewhere). Support refuses to provide account-level proof like the Promotion/Campaign ID, the terms version I accepted, my acceptance log, or the exact calculation for why the cap became 412.25. Screenshots available: winning screen (3,202.17), ledger entries (+412.25 / -2,720), the Bonus T&C popup shown at claim time, and chat replies. Has anyone else experienced this “bonus unlock” forfeiture on BCGAME? Any advice for escalation/dispute?

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