Diet Supplement Scam: Cancellation and Return Runaround

A bbb report about a fake_shopping scam that cost someone $312.38. Learn how to avoid falling victim.

I saw an ad online with Jillian Michaels, trainer, advertising these supplements. I placed an order but as I read it, it made me feel uncomfortable. I requested the order to be cancelled, so they did refund the money. But it was still delivered to me, so I called to let them know and asked them to provide information to return this as it was supposed to be cancelled. I was told I have to return it and pay for it to be returned, and they will take the money back. She was very nasty on the phone and refused to let me speak to a manager. She told me she didn't have time to repeat herself. I had to cancel my credit card because of this and pay for a new one to be express delivered, as I am a single homeowner and don't want to be without. Now I have to see if I can afford to even send it back, and I feel very nervous because I don't trust them and they now have my address. If it looks too good to be true... IT IS! Please advise me on what to do.

🛡️ How to Protect Yourself

1

Verify return policies and customer service contact info

2

Research sellers thoroughly before purchasing

3

Check seller ratings and history on the platform

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